WHAT INFORMATION WE COLLECT
We collect your personal data that you provide to us when :
- You use this website (e.g., opening an account, uploading content, etc.)
This includes your username, your full name, e-mail address, telephone number and your delivery address
- You take part/subscribe to our marketing activities (e.g., newsletters, loyalty programs, etc.)
- You purchase products from us online. We collect information on your ordered products and the details of your transaction
- You contact our customer-service
HOW WE USE YOUR INFORMATION
We collect and process your personal data in order to:
- manage this website
- send you marketing material
- complete and manage your orders, operate our customer service and respond to your requests
We do not sell or share your personal data to marketers outside of this website.
HOW LONG WE KEEP YOUR INFORMATION
We only keep your personal data for so long as necessary to achieve the purposes above. This may be up to 10 years after the end of the contractual relationship with you (statute of limitation for legal claims in most EEA countries), unless a shorter or longer retention period applies under applicable data protection laws.
You can always request us to remove your data from our website, if there should be any need for you to do so.
IS MY PERSONAL DATA SAFE?
We are committed to protect the security and confidentiality of your personal data supplied by you. We take – and require that any service provider and/or third party processor processing personal data on our behalf and on our instructions takes – appropriate technical and organizational measures to prevent loss and destruction, even accidental, of data, unauthorized access to data, unlawful or unfair use of data. Moreover, information systems and software programs are configured so that personal and identification data are used only when necessary to achieve the specific processing purpose from time to time.
However, please note that no electronic transmission or storage of information is 100% secure. Therefore, despite the security measures that are put in place to protect your personal data, we cannot guarantee that loss, misuse, or alteration of data will never occur.
PARTIES WITH WHICH WE SHARE YOUR INFORMATION
We also share your personal data with:
- Third party providers that help us operate this website and provide our products and services. These providers are Paypal and Stripe, for both your online payments and payments by card.
- Postal service providers. When we ship your orders, we provide your full delivery address for the postal office, in order for your order to reach you.
Your personal data we collect is necessary to complete your purchase or to provide the service that you request from us. If you refuse to provide this personal data, it would make it impossible for us to complete the purchase or provide the requested service.
If you need us to provide you with a step by step manual of how your information travels through our website once you place your order, please let us know by e-mailing us to firstname.lastname@example.org and we will be more than happy to help you with the questions you have.
Certain information is gathered on this website by cookies and other tracking technologies. You can manage your cookie preferences through your browser to opt out and to clear your cookies history. We do not have access nor control over cookies.
THIRD PARTY LINKS
The website may contain links to other sites( such as Instagram, Facebook etc), as well as objects or elements controlled by third parties. We do not have access to, nor control these elements and disclaim any responsibility for such third party websites. Such information will be processed by the social networks, owned and operated by third parties, according to their privacy policies.
HOW TO CONTACT US
For any query or request relating to our use of your personal data, or to exercise your rights, you may contact email@example.com